Unpacking the traditional assessment of the value of academic libraries »

The article linked below was recently published by College & Research Libraries.


Invisible work, invisible value: analysis of the traditional evaluation of the value of university libraries


Rachel Ivy Clarke
Syracuse University

Katerina Lynn Stanton
Syracuse University

Alexandra Grimm
Syracuse University

Bo Zhang
Syracuse University


University and research libraries
Vol 83, No 6 (2022)

DO I:10.5860/crl.83.6.926


Academic libraries face increasing pressure to demonstrate their value to stakeholders, but traditional assessments of their financial worth ignore the work of librarians and library staff in producing usable collections and services for patrons. Through a survey of American academic library workers, we examine the range, scope, and financial value of work performed in American academic libraries. Our results reveal the ways in which traditional evaluation mechanisms make this work invisible to stakeholders. We argue that making this work more visible will help better communicate the value of academic libraries and spark conversations about reducing workload and stress for library workers.

Source: 10.5860/crl.83.6.926

direct to Full text article

Filed under: University libraries, Libraries, New, Patrons and users, Reports

About Gary Price

Gary Price ([email protected]) is a librarian, writer, consultant and frequent speaker based in the Washington DC metro area. He received his MLIS degree from Wayne State University in Detroit. Price has won several awards, including the SLA Innovations in Technology Award and Wayne St. University Library and Information Science Program Alumnus of the Year. From 2006 to 2009, he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy that supports enterprise product and business model teams with just-in-time fact finding and insight.

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